How to Fix If Amazon Fire TV When Screen is Frozen or Blank

Amazon Fire TV is a wonderful streaming device that you can use to get multimedia content anytime. Innovations like Fire TV are changing the way we watch TV. However, sometimes these technologies can cause us problems, e.g. For example, if the Amazon Fire Stick device freezes or the screen goes dark. Here are some steps and tips to help you troubleshoot issues like Fire TV Frozen or black screens when using Amazon Fire Stick Services:

What to do if Amazon Fire TV is frozen?

An unresponsive or frozen device usually requires a restart, much like you have to restart a computer if it freezes. The device usually freezes in the Fire TV start menu. However, you cannot control the menu or use the remote control. In the worst case, you may need to call the Amazon Fire Stick support phone number if the removal doesn't work at all.

To fix an unresponsive Amazon Fire TV device:

• Restart Amazon Fire TV. This is as simple as disconnecting the cable from the device and turning it off for a few minutes. If you have waited a while for the system to reset, connect the cable and start the device. You can also restart the device with your remote control if it is still responding. Press Select and Play / Pause simultaneously and hold for about five seconds. This will reset the system.
• Use the correct power supply. The device supplied with the Fire Stick ensures that it functions optimally.
• Use a genuine and high-speed HDMI cable for 1st and 2nd generation Amazon Fire TV. Older models of the Amazon Fire Stick device require an HDMI cable to function properly. You can also switch the HDMI connections. If you have a Fire TV stick, check the connection of HDMI extender.
• As you can see, troubleshooting a frozen Amazon Fire TV doesn't require advanced knowledge. Just follow the steps above.

What to do if the Amazon Fire Stick screen is blank?

Similar to a frozen screen, you have a number of solutions when the screen either goes dark or suddenly turns black, including but not limited to the Amazon Fire Stick customer service number, which is your ultimate solution.

To fix a black or blank screen issue:

• Use a different HDMI cable. Try connecting again with a new cable, or unplug the old cable before making a new connection.
• Check the device settings. 
• Turn off other devices. If you have multiple connections to the TV, try turning everything off and then only turning on the Fire TV.
• Change the TV resolution. Try a different setting, such as 1080p to 720p. You can do this by using the remote control and simultaneously pressing the rewind and rewind button.
• Look at your soundbar or AV receiver. You want the input to be on with the correct setting. If you are using the 2nd or 3rd generation, the soundbar must be connected directly to your TV. Note that a 4K Ultra HD stream can cause flickering.

For more information on troubleshooting Amazon Fire TV issues and troubleshooting, you can read the Amazon Technical FAQ directly on official site. See our exclusive guide on fire stick wont connect to wifi.